Case studies
Client names withheld — every number below is as reported by Flat Bridge.
Case study
A US freight brokerage
Situation
A brokerage whose team was spending most of each day on load posting, carrier vetting and check calls instead of growing the book of business.
What Flat Bridge ran
- Load postings managed across 100+ load boards
- Carrier development and compliance monitoring
- Daily check-call coverage
Results
Up to 60% reduction in employee costs
Source: Flat Bridge service description
Case study
A Midwest 3PL
Situation
A 3PL whose back-office workload — appointment scheduling, claims, data entry — was scaling linearly with every new client account.
What Flat Bridge ran
- Back-office support across data entry, scheduling and claims
- EDI/API integration into existing client systems
Results
30% reduction in inventory and data-management costs in the first month
Source: Flat Bridge service description
Case study
An asset-based trucking fleet
Situation
A fleet where dispatch, tracking and freight-bill review were consuming operations staff time that could otherwise go to driver support.
What Flat Bridge ran
- Driver dispatch and tracking and tracing
- Freight audit and payment review
Results
An error found on roughly 25% of freight bills reviewed
Source: Flat Bridge service description
Case study
A food ingredients shipper
Situation
A shipper that needed full load-management capability (pricing, tendering, tracking) without the cost of licensing, configuring and staffing its own TMS.
What Flat Bridge ran
- Shipper's freight run on Flat Bridge's best-in-class TMS instance
- Load pricing and carrier tendering managed by the Flat Bridge team
- Shipment tracking and status updates through delivery
Results
28% reduction in annual freight spend
Case study
A multi-site warehouse operator
Situation
A warehouse operator whose locations in Chicago, Portland and Los Angeles each carried their own back-office load (inventory, dock scheduling and shipping paperwork) on top of floor operations.
What Flat Bridge ran
- Inventory management and reconciliation
- Inbound and outbound appointment scheduling
- Bill of lading creation and shipping documentation
Results
30% leaner on-site headcount across three locations, with zero on-site admin staff