Privacy Policy

Effective Date: June 1, 2025  ·  Last Updated: June 1, 2025

J&A Freight Systems ("we," "our," or "us") is committed to protecting the privacy of our customers, carriers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit jandafreight.com or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and company name when you submit a form, request a quote, or contact us directly.
• Shipment and freight data — origin, destination, freight type, weight, and pickup date when requesting a quote or using our services.
• Carrier information — MC number, equipment type, and fleet size when submitting a carrier setup request.
• Employment information — resume, work history, and contact details when applying for a position.
• Usage data — IP address, browser type, pages visited, and referring URLs collected automatically when you use our website.
• SMS opt-in data — phone number and consent records if you opt into our SMS messaging program. See our SMS Privacy Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide freight quotes, and deliver our logistics services.
• Process carrier onboarding and maintain carrier relationships.
• Send transactional communications, service updates, and operational notifications.
• Send marketing or promotional communications where you have consented.
• Evaluate employment applications.
• Improve our website and services through analytics.
• Comply with legal obligations and protect our legal rights.

3. SMS / Text Messaging

If you opt into our SMS program, your mobile number and consent data will be used solely to deliver the messages you requested. We do not sell, rent, or share SMS opt-in data or consent with third parties for marketing purposes. For full details, see our SMS Privacy Policy.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers — vendors who assist with website hosting, email delivery, analytics, and business operations, under confidentiality obligations.
• Carrier partners — freight and transportation data necessary to execute your shipment.
• Legal authorities — when required by law, court order, or to protect the rights and safety of J&A Freight Systems, our customers, or the public.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, call us at (773) 205-7720 or use our contact form.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• J&A Freight Systems
• Phone: (773) 205-7720
• Address: Chicago, Illinois